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CONTACT US

Tel: 617.910.3707

Sales@TheToughGrip.com

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FAQ

 

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01

**UPDATE at of 7/1/18 all orders will be fulfilled by Amazon, Prime eligible**

 

How do I place an order?



Simply add the item you wish to purchase to your cart and checkout. At this time we are only accepting orders through website but please shoot us an email with any questions, Sales@TheToughGrip.com

02

Payment & Shipping



Most in stock units are packed and shipped the same or next business day, our average ship time is 2 business days. To ensure quality we are only shipping to the US at this time.

03

Secure ordering & payment options



We current accept PayPal, AMEX, MasterCard, Visa, and Discover. Orders are sent through the industry standard TLS encryption protocols to protect your data.

04

Returns & refunds



If for ANY reason you are unhappy with your order send an email to Returns@TheToughGrip.com with your order number. We will replace or refund any order within 30 days of purchase.

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© 2018 by The Tough Grip

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